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The VoIP PBX based on Elastix , allows you to connect together the various branches of the company and the colleagues of these communicate with each other simply by typing the inside , as if it were in the next office telephone no cost .
The implementation of the module call center transforms the switchboard in a coordinator makes calls as a function of active marketing campaign and distributing calls between the various actors according to customizable rules . You can register operators from anywhere in the world , linking them together as if they were all in the same office and the calls between them are completely free. You can also transfer calls from one operator to another by simply typing the headboard on the inside of the phone.
Call forwarding allows you to answer even when you are not in the office and it can be set individually for each available extension.
You can also create custom forms and have direct access to the database to extract the call data and export it to company management effetuare all desired analyzes.
Support video call, fax to email , voice mail , multilanguage support , report incoming and outgoing calls are just some of the native functionality of the service.
The function IVR (Interactive Voice Response) enhances the professional image of the company by welcoming customers with a greeting, then guiding them in selecting the interlocutor , if this is not available will offer the option to leave a voice message or talk to the first operator free.
The Virtual FAX function enables centralized management Fax : everyone can send faxes from their desks and get a chance to try with a few clicks a document sent or received, with the opportunity to pull in pdf format for printing and / or send it via email.
RisvielVoIP is the switchboard that helps manage phone calls fecendo save as through the analysis of the distribution of calls , having more numbers and tariff plans , you can configure the PBX to choose the most economical line depending on the time and the number called.
The function integrated in the PBX Voicemail alerts you with an email that someone has left a message.
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